Shipping Policy
FREE SHIPPING WITHIN INDIA
We offer free shipping within India on all our pre-paid orders.
We unfortunately do not have a cash-on-delivery policy.
Please make a proper end to end unboxing video while opening your package to claim any damage or missing article.
DISPATCH
It will take up to 5 - 7 business days for the parcel to be dispatched ( delivery within India ). Delivery may take longer during holidays / special occasions / any time to time Govt. restriction.
International shipping - It will be dispatched within 21 working days from the date of ordering.
DELIVERY TIMELINE
The transit time usually takes 2 -7 business days after dispatch depending on your location. Please do not accept the package if it’s tampered with.
Please make a proper end to end unboxing video while opening your package to claim any damage or missing article.
ORDER TRACKING
As soon as your order leaves the warehouse, you will receive a tracking number/ID via email. Write to us at emial to help with tracking the order.
MINIMUM ORDER VALUE ( MOV )
MOV for order delivery within India - INR 1919/-
MOV for order delivery other than India - INR 10,000/- plus international shipping
INTERNATIONAL SHIPPING
Note 1:
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International orders have shipping charges of INR 8000/- ( up to 1 KG volumetric weight parcel ).
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Please get in touch with orders@vanikabirmultiverse.com for the shipping charges of parcel beyond 1 KG volumetric weight.
Note 2:
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Any custom duties or VAT imposed in the destination country will be borne by the buyer and will be paid directly to the authorities. This is additional of shipping charges.
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Please share your complete delivery address with your phone number and email.
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Your products will be dispatched within 21 days from the date of order.
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If the products are delivered within India, then respective taxes will be applied.
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Any festival holidays coming during the order preparation time will be extra to the processing time.
Note 3:
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As per the international shipping & trade policies by FedEx, there are two kinds of shipments - Precious Shipment and Regular Cargo.
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Precious Shipment consists of all the precious items like Gold, Silver, Diamond jewellery, Precious & semi-precious crystals & gemstones only.
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Regular Cargo consists of all the Feng Shui items, fabric items, ceramic items, metal items and books only.
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Shipping charge for Precious Shipment is INR 8000/- ( as per actuals if it is beyond INR 8000, the same will be communicated to you for the balance payment. )
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Shipping charge for Regular Cargo Shipment is also INR 8000/- ( as per actuals if it is beyond INR 8000, the same will be communicated to you for the balance payment. )
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If your order contains both category items the 2 separate shipments will be sent and they will attract their respective shipping charges individually and respective custom duties ( if any ) individually.
Based on the kind of items ordered by the customer, our representatives will get in touch with the customer to let them know if their order will be sent as a single shipment or in two shipments.
Accordingly, the second shipment charges will be asked to pay.
